Backups you have actually seen restore
Almost every firm we assess has a backup. Far fewer have one that covers the tax software data, the file server and Microsoft 365, keeps copies an attacker cannot delete, and has been test restored this year.
We set up backups that cover everything, keep them encrypted offsite, and prove they work with scheduled restore tests.
What is included
Every item below is part of the service, documented, and shows up on your monthly report where it applies.
- Image backups of servers and key workstations
- Offsite, immutable copies that ransomware cannot encrypt or delete
- Microsoft 365 mailbox, OneDrive and SharePoint backup
- Quarterly restore tests, logged on your monthly report
- A written recovery plan: who does what if the office is down
Why it is different for an accounting firm
Records you are required to keep
Firms hold client records for years. We match retention to your record keeping policy so old files are there when you need them.
Recovery measured in hours
If a server fails on April 10, a backup that takes four days to restore is not a backup. We design for fast recovery of the systems that matter most during season.
Sunesis Services builds, runs and proves your WISP
Help Desk NW runs the technology. Our sister firm Sunesis Services writes and maintains the Written Information Security Plan the IRS and the FTC require, with a fixed-price WISP and Security Six Diagnostic.
Questions firms ask us
Is a USB drive or cloud sync enough?
No. A drive that stays plugged in gets encrypted along with everything else, and sync services copy deletions and ransomware just as fast as they copy good files.
Start with a conversation, not a contract
Tell us how your firm handles backup and recovery today and we will tell you what we would change first. Or call 509-530-1411.