Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business in Spokane that provides these benefits to your business.

Here are the reasons you can depend on Help Desk NW to keep you and your business up and running:

  • Over 13 Years Specializing With Financial Firms Data Networks: Our technicians have over 13 years’ experience working with financial services firms and their accounting applications.
  • 60 Day MONEY Back GUARANTEE:  If for some reason you are not pleased with our service during the first 60 days, we will refund you 100% of the service fees paid.
  • $500.00 GUARANTEE your data will be there when you need it:  As your IT Outsourced service, if for some unknown reason your data is lost, we will not only pay the costs to have it recovered, we will also pay you $500.00.
  • We Can’t Nickel and Dime You: We work off a monthly flat rate that completely covers all your IT service needs.
  • 24/7/365 Network Monitoring Support: With the assistance of technology, we monitor your network 24/7/365 to identify issues and address them before they become a problem. Our service philosophy is to be proactive with your technology, not reactive putting out fires.
  • We Don’t Speak Geekanese: Our technicians speak in plain English, no complicated tech acronyms or hard to follow jargon. We get right to the point, clearly explaining what is going on and what we will be doing to resolve the issue.
  • No Long-Term Contracts: We believe you will be so happy and have such peace-of-mind with our services that you will want to stay with us for a long time. We build long-term relationships with our clients and become a trusted part of their team.
  • Quarterly CIO Reviews With Management:  Our Virtual CIO meet with your Management quarterly to align how technology will assist in accomplishing your business’s short and long terms goals.  We put together a 3- and 5-years technology road map.